Applications

Boomer Consulting provides an online system for self improvement for use by firms as well as individuals. The learning system integrates the BPA360 survey with a self-coaching online classroom. The BPA360 provides a starting point for change based on detailed anonymous feedback from peers and associates. The online classroom then provides structured lessons based on the detailed feedback profile. This combination of detailed feedback and action-oriented lessons creates a powerful tool for personal change.

The learning system can benefit firms as a stand-alone addition to existing professional development course offerings. It can also be incorporated into existing leadership development and communication skills curricula. Individuals can use the learning system on their own initiative to improve their own skills. Work teams can use the system together to improve team communication and effectiveness.

The BPA360 targets eleven critical behavior areas including: verbal and non-verbal communication, conflict resolution, leadership skills, listening skills, teamwork skills, goal orientation, and decisionmaking skills. The feedback profile is compiled using anonymous surveys that give your staff member direct feedback from their peers. This information leaves you the supervisor or mentor in a position to guide and direct. This tool also includes a self survey. At a glance the staff member can compare how he/she perceives themselves to how others perceive them. The action-oriented lessons help learners consciously apply new behaviors in future situations.

As a leader in the firm, you know the benefit of receiving detailed feedback as a starting point for change. You also know the benefit of placing skill development in actual contexts experienced by the staff member. This online system provides a detailed feedback profile, a coaching plan and action oriented lessons for your staff member. It can also be integrated into your current leadership or mentoring development programs.

Reinforce workplace culture. The act of completing the assessments reinforces that the included behaviors are important in the firm. The structured feedback and Work My Plan also give team members the language to communicate within that culture – “Wait, I just hijacked the conversation. I apologize. Now, Jerri you were describing ideas you had for new components.”

Leaders of the firm and mentors love the fact that using BPA360 feedback removes them from the awkward position of being both a critic and coach. The feedback is less threatening when it is in aggregate and anonymous. Also, people tend to be less defensive once they understand that the feedback is a matter of how they are perceived not how they desire or intend to be.

For Individuals

Ever find yourself repeating the same frustrating scenario with the same person? Interactions tend to be consistent unless behavior changes. Interpersonal skills are the keys. Doesn’t matter whether the frustrating interaction you’re repeating is with a family member, a colleague, or your boss. You can send that interaction on a completely different trajectory by learning your hooks, cues, and a replacement behavior skill.

Five Benefits of Using an Online System to improve your interpersonal skills:

Learn how you are perceived. People notice your interpersonal skills. People who regularly interact with you know your strengths. They know your weaknesses. They probably even talk about your strengths and weaknesses – to each other. Using an online assessment system can bring you in the loop.

Anonymous feedback using a 360 assessment allows the people around you to provide the honest feedback you need to improve your interpersonal skills. Select 5-10 people in your circle. The system will email each person you selected. They simply click on a link and take a few minutes to complete a survey about how they perceive interacting with you.

Each individual’s feedback remains anonymous. The system will aggregate the feedback before creating a detailed feedback profile and your plan for personal improvement. You will also complete a self-assessment. At a glance you will be able to compare how you rated yourself with how others rated you across eleven critical interpersonal skills.

Feedback on what you can control – behaviors. The BPA360 targets eleven critical behavior areas including: verbal and non-verbal communication, conflict resolution, leadership skills, listening skills, teamwork skills, goal orientation, and decision-making skills. You can leverage the power of the system regardless of whether people around you perceive your various interpersonal skills as strengths or weaknesses. Your strengths have likely gotten you this far, so you’ll want to continue to develop those areas. Any perceived weaknesses may be holding you back in your career or in your personal relationships, so you’ll also want to target those areas for improvement.

Work My Plan tells you where to start. Effective personal change requires a clear knowledge of the starting point. Your feedback simply lets you know how you are perceived. It is not about how smart you are or nice you intend to be. It is simply about perception. The only way to change how you are perceived is to act contrary to the perception. For that you need Work My Plan.

Based on your personal feedback profile, Work My Plan identifies the skills that people around you perceive as strengths. In fact, some of your skills may be so well developed that the system identifies them as mastery skills. Work My Plan also identifies any skills perceived as weaknesses. While you may not be able to turn these into mastery skills, you can improve and reduce the self-limiting effect of any underdeveloped skills.

The action-oriented lessons are the keys. Work My Plan addresses skill improvement in the actual contexts you experience. Find yourself repeating the same scenario with the same person at work or at home? Work My Plan helps you learn replacement behaviors to apply in the exact situations you wish to affect.

Enjoy a flexible learning schedule. Your interpersonal skills development program is accessible from any internet connection. Your personal feedback and your action-oriented lessons are securely stored on our server. You can review your feedback. You can begin a new lesson any time. You can pick up where you left off with an in-process lesson. Each lesson is targeted. So you’re not reading an entire book or even a chapter before you starting improving. Even from a handheld device, if you can access the internet and have a few minutes to spare, then you can immediately jump on an action-oriented lesson and target the skill you wish to develop.

Interpersonal skills count. Core skills in your field are critical. Yet often it is the complementary interpersonal skills that allow you to effectively leverage your core skills. Your reputation among your colleagues, your effectiveness as a leader, and your competitiveness for advancement are all directly influenced by your interpersonal skills.

Knowing where you need to make adjustments in your verbal and non-verbal communication will help you improve your relationship and career success. You can start learning about the adjustments you need to make and see how changing your behavior can improve your relationships and your career. Your friends will notice, your boss will notice, YOU will notice.

Businesses and Applications

Benefits of Using an Online System to improve interpersonal skills:

Interpersonal skills count. Obviously core skills in your field are essential. Yet often it is the complementary interpersonal skills that determine how effectively members of your firm leverage their core skills to work as a team. The effectiveness of your leaders and the reputation of your firm among your clients are directly influenced by the interpersonal skills of the members.

Prepare tomorrow’s leaders today. Senior managers have benefited from using 360 assessments for years. Now online delivery makes it affordable to provide the same kind of transformative leadership development experience to every person in your firm.

Powerful learning. Flexible schedule. The online classroom allows individuals to fit the learning sessions into their own schedule. Personal feedback and action-oriented lessons are securely stored on our server. Individuals can begin a new lesson at any time. Each lesson is targeted. Even from a handheld device, with internet access and a few minutes to spare, you can immediately jump on an action-oriented lesson and target the skill you wish to develop.

Feedback on what counts – behaviors. The BPA360 targets eleven critical behavior areas including: verbal and non-verbal communication, conflict resolution, leadership skills, listening skills, teamwork skills, goal orientation, and decision-making skills. The action-oriented lessons provide a plan for improving your interpersonal skills. You can leverage the power of the system regardless of whether people around you perceive your various interpersonal skills as strengths or weaknesses.

True Value

You may have heard this before, but all progress really does begin with the truth. The truth in the BPA360 will help you see what others think about your interpersonal skills within the workplace. That “truth” will be a catalyst to increasing your worth at the firm. – Boomer Consulting, Inc.

Get in the Loop

Why be the last to know? The people around you notice your interpersonal skills, and they talk about you….to each other. Get yourself in the loop. Use the BPA360 to learn what they are saying about you.